100% Plug Guarantee - We Guarantee the following:
- You are buying tickets from Professional Ticket Resellers!
- TheTicketPlug.com is a resale marketplace that is made up of professional ticket sellers.
- Our professional ticket sellers offer premium inventory for the top live events across the world.
- Tickets will arrive in time for the event or sooner!
- Your tickets will arrive in time for the event.
- If your tickets aren’t delivered in time for your event, we will coordinate your refund with the ticket seller at your request.
- Tickets will be valid for entry!
- All tickets sold on TheTicketPlug.com are authentic & valid for entry to the specified event. In the unlikely event of you having trouble gaining entry to the event, please call 844-849-7584.
- To receive your refund, verifiable proof must be provided by the venue in written letter format. Written or stamped "voids" do not constitute verifiable proof.
- Grade A Customer Service!
- Our call center representatives will handle your orders with care.
- At The Ticket Plug™ we strive to offer our customers the best ticket buying experience on the planet.
- Full Refund if Event is PERMANENTLY CANCELLED!
- Refunds for cancelled events exclude shipping charges. If your event is cancelled, we will coordinate your refund (excluding delivery fees) with the ticket seller. In some cases, your ticket seller may require you to return the tickets before a refund will be issued.
- If your event is postponed, and tickets for the original date are valid for the rescheduled date, you're all set! You can use your tickets to attend the event at the new date and time, when it's announced by the venue.